Answers to common questions, and how to reach us.
Email [email protected]. We read every message and reply as soon as we can.
No. EquipLog works fully on your device without one. An account is only needed for cloud backup and for sharing records with your team across devices.
Without a plan, your records live only on your device, so uninstalling or deleting the app removes them. Export a backup first from the Organization page (Download backup), or use a plan that backs up to the cloud.
Open the Organization page and scroll to the bottom. Choose Download backup to save a file, and Restore backup to bring one back. Keep a recent copy somewhere safe.
Sign in, open the Organization page, and invite people by email. Each person gets a role: admin, member, or viewer. They accept the invitation after signing in.
Yes. Your records stay on your device and you can keep working and export a backup. Cloud sync turns off when a plan is not active. Changes upload again once it is.
Open the Account page and choose Delete account. If you own an organization with records or other members, transfer ownership first.
Email [email protected]. Tell us what you were doing, what you expected, and what happened. A screenshot and your device model help a lot.
